How do I choose a plan for my promo?
How do I choose a plan for my promo?
Choose based on your promo's duration and frequency
Short-term needs
Single Promo Plan: use only one module, and the promo must run within 30 days
Quarterly Plan: use multiple modules within 90 days, with each module running for up to 90 days
Long-term needs
Lite Annual Plan: choose any 4 modules within one year, with each module running for up to 1 year
Unlimited Annual Plan: use unlimited modules within one year, with each module running for up to 1 year
If you want to integrate with an existing member system or app, choose the Enterprise Plan and contact our sales team
For a plan comparison chart, see https://info.feversocial.com/tw/pricing-9
If I only need a single promo, but it runs longer than 30 days, do I have to buy the Quarterly Plan?
If I only need a single promo, but it runs longer than 30 days, do I have to buy the Quarterly Plan?
Yes — if your promo needs don't fit within any of a plan's limits, you'll need to purchase the next tier up
What's the difference between the Basic Web Plan and the other plans?
What's the difference between the Basic Web Plan and the other plans?
The Basic Web Plan can only publish web pages and doesn't include promo modules — it's a good fit if you need things like an official website, an ad landing page, or a product theme page
Can I buy the Basic Web Plan if I need to run a promo?
Can I buy the Basic Web Plan if I need to run a promo?
If you only need a promo module, please choose one of the other promo plans, based on your promo's duration and frequency
Are there module restrictions on the Single Promo Plan?
Are there module restrictions on the Single Promo Plan?
The Single Promo Plan lets you choose any one module, and your promo must run within 30 days
How is the plan period calculated? Does it include production time?
How is the plan period calculated? Does it include production time?
The plan period is calculated starting from your promo's go-live date — production time isn't counted
Can I restrict a promo to LINE friends only?
Can I restrict a promo to LINE friends only?
Yes — just add the LINE feature pack, which lets you link your brand's LINE Official Account so only friends of that account can participate
For more on the LINE marketing feature pack, see https://info.feversocial.com/tw/LINE-marketing-tools-419
Can a promo be embedded into a brand's existing website?
Can a promo be embedded into a brand's existing website?
Yes, but there are 2 prerequisites
First confirm the target website supports JavaScript
Complete the subdomain setup
For setup instructions, see https://info.feversocial.com/help/CNAMEsetting-114
How long does it usually take to build a promo before it can go live?
How long does it usually take to build a promo before it can go live?
Feversocial offers a DIY promo platform — as long as a marketer has their images and copy ready, every module can be edited and configured on your own, with no outside help needed, so you can plan your own production timeline
We don't have anyone to handle design — can you help?
We don't have anyone to handle design — can you help?
Please contact our sales team to discuss your design needs — this comes with an additional service fee
When does a plan get activated?
When does a plan get activated?
After payment, your plan will be activated within 3 business days — once activated, your promo can go live
Can I pay by credit card?
Can I pay by credit card?
Currently we only accept wire transfer or bank transfer to a designated bank account
When do I need to make payment?
When do I need to make payment?
Feversocial offers a testing feature so you can confirm everything meets your needs before your promo goes live — please make payment before your promo goes live